As we reach the 90-day anniversary of our Epic implementation, we have the opportunity to reflect on how much more proficient we have become in using the system.

But it is not enough to learn to use Epic; we are now learning how to best use it.  Many of you are engaged in efforts to standardize documentation best practices across all of your disciplines.

Whether you are a nurse, respiratory therapist, physical therapist, social worker or other care provider, each discipline is discovering the best way to use the tools we have been provided to document patient care. As we navigate the many nuances of Epic documentation, we are deciding collectively on the best approach to maximize its use. This standardization of best practice documentation will, by its very nature, decrease variability of care practices across the organization. This will serve our patients and families well.

While we engage in this effort to identify best practices, we are working at the same time to improve functionality. Twenty-three different workgroups at BWH continue to work with Epic and PeC to identify areas where improvements can be made. Last month, Epic leadership and staff conducted a post-go live visit at BWH. Group meetings and unit visits were held so frontline staff could share updates and ideas of how Epic might help their area. All involved participated and learned a great deal.